🔁 Return & Refund Policy

At Give Fit, we want you to be fully satisfied with your purchase. If something isn’t right, we’re here to help.

✅ Eligibility for Returns

You may request a return if:

• The product is damaged, defective, or incorrect
• The product is unused, in original packaging, with all tags and accessories
• The return request is raised within 7 days of delivery

Items showing signs of use, wear, or damage caused by the customer are not eligible.

❌ Non-Returnable Items

The following items are not eligible for return:

• Used fitness equipment or accessories
• Personal care / wearable items once opened
• Items purchased during clearance or sale
• Gift cards

📝 How to Request a Return

1. Email us at johnofficial0009@gmail.com within 7 days of delivery
2. Share your Order ID and clear photos of the issue
3. Our team will verify and arrange a reverse pickup

We use partners like Delhivery, Ecom Express, and Xpressbees for reverse pickups where available.

🚚 Reverse Pickup

• Reverse pickup is arranged for eligible pin codes
• If reverse pickup is unavailable, you may be asked to self-ship the product. Shipping costs will be reimbursed after verification.

💸 Refund Process

• Once the returned product is received and inspected, the refund is processed within 3–5 business days
• Refunds are issued to the original payment method
• For Cash on Delivery (COD) orders, we will request your bank details to process the refund

🔄 Replacement Option

If preferred, we can offer a replacement instead of a refund for damaged/defective products.

⏳ Late or Missing Refunds

If you haven’t received a refund after confirmation:

• Check your bank account again
• Contact your bank/payment provider
• If still pending, contact us at Johnofficial0009@gmail.com

📦 Return Shipping Conditions

Products must be packed securely to avoid damage during return transit. Returns failing quality check may be rejected.

📞 Need Help?

For any return or refund queries:

Email: Johnofficial0009@gmail.com
Phone: +91-6239762002